Friday 23 December 2011

Genius playlist not appearing

Since the 5.0.1 iOS release, the Genius playlist function has disappeared from some iPhone owners iPhones. It is suspected that is is related to iTunes Match, however iTunes Match has not been turned on, on the device that is experiencing difficulties. The Genius playlist was available before the 5.0.1 software upgrade.

One chap thinks he has found a work around...

1) Select a song to play in Music (must be a song downloaded to the iPhone, not streamed)
2) Once it starts, close Music (home button)
3) Kill Music (app launcher)
4) Restart Music (will open to the song you had playing before)
5) Atomic symbol re-appears...

Another fix someone found whilst navigating the Apple Support communities is to turn off Match on the iPhone...

Also note;

- Apple does officially state this in the iTunes Help: "Note: If you subscribe to iTunes Match, Genius is turned off"
- Another user said; "I'm seeing the same thing. When I disabled Match on my phone this morning, the Genius functionality came back. Re-enabled Match, Genius disappeared. What a bummer."

So the Apple engineers are on the bug, Genius does not work if using iTunes Match and there are some potential workarounds, I do hope that helps. I'd love to hear if you're experienced something similar or found a workaround.



Location:Southend

Upgrading from iPhone 4 to 4S

Upgrading from iPhone 4 to 4S? There's a few questions you may have that Google and the Apple support site don't seem to answer. Here is a break down of the steps you may follow in order to do the upgrade;

1) Upgrade to the latest iTunes on your Mac or PC, it's a good idea to have the latest iTunes software to work with.

2) Do a full backup of the iPhone in iTunes, by connecting the phone using the appropriate cable and right clicking the iPhone icon, and clicking "backup now". Alternatively do an iCloud backup (I have not tested that approach).

3) Swap over the SIM from your 4 to your 4S before setting up the new phone. It's important to do this step first as the new phone won't be setup-able unless you complete this step upfront.

4) Once you connect your new 4S to iTunes you will be given the choice to restore from the backup you just did, go ahead and proceed! This is the right way and is the next stage to the procedure. Here we have to remain calm and patient. The onscreen prompts on iTunes and the iPhone indicate the progress. I found the first stage took no more than about 20 minutes to 1/2 hour.

5) Once rebooted and complete it will appear in iTunes once more and now be without all your apps, media and music. To sort this out you will want to kick off a sync if one hasn't already begun.

6) It's the next phase now, and one which can be left alone for an hour and a half or so, in order for all your content to be copied over. There is no user interaction required so why not take the opportunity to spend some time with your love ones?

TIP) Whilst syncing these days, a little circular arrowy rotating icon appears in the status bar, as the sync progresses in the background. That's right you can use your phone whilst the sync proceeds! Avoid disappointment of missing content and waiting for this to finish is advisable in my opinion.

7) Once the sync is complete, all is awesome, you are ready to go... Almost. Wifi and Twitter passwords will need to be re-entered. So will other logins for other apps, so bare with this, once over this final hurdle you are all set, welldone! Have a celebratory cup if tea.

One more thing) Where is Siri? Don't worry, go into your settings and you can activate your handy assistant with a few touches of the screen. DONE!

Enjoy your 4S you lucky so and so!

Location:UK